About the Company.

Paymento Financial SA provides professional financial services and IT solutions for the financial sector. Our services are addressed to entities operating in the financial and e-commerce market. We have long-term experience and a team of outstanding and reliable experts.

The registered office of Paymento Financial S.A. is located in Tychy (Poland) at ul. Browarowa 21, IT Loft Park. The company’s NIP [Tax No.] is 6462948587 and REGON [Statistical No.] is 366160728. It has been entered into the Register of Entrepreneurs by the 8th Commercial Division of the District Court Katowice-Wschód in Katowice under no. 0000645612. The company’s share capital of PLN 2,000,000.00 has been fully paid-up. The main shareholder, holding 99.99% of shares, is Paymento S.A.

The President of the Management Board is Andrzej Aleksander Poniński.

Paymento Financial S.A. is a National Payment Institution within the meaning of the Act on payment services of 9 August 2011, entered into the Payment Services Register under no. 46/2017. The business activity performed by Paymento Financial S.A., as a National Payment Institution, is supervised by the Polish Financial Supervision Authority.

You can file a complaint concerning the business activity performed by the company using any form of contact indicated on the Contact page. After a complaint has been examined, it is also possible to seek further assistance with the locally competent District or Municipal Consumer Ombudsman, Financial Ombudsman or the Polish Financial Supervision Authority. These are out-of- court proceedings – the problem is solved without the participation of a common court of law. Proceedings with the participation of the Consumer Ombudsman are free of charge, and the procedure is described on the website http://polubowne.uokik.gov.pl/. The Office of Competition and Consumer Protection (UOKiK) can be contacted in matters concerning disputes by phone: 22 55 60 332 or by e-mail: [email protected] Proceedings with the participation of the Financial Ombudsman involves a fee of PLN 50, and the procedure is described on the website https://rf.gov.pl/zasady-przyjmowania-skarg. The Financial Ombudsman can be contacted in matters concerning disputes by phone – 22 333 73 26 or by e-mail: [email protected] Proceedings with the participation of the Arbitration Court at the Polish Financial Supervision Authority are free of charge, and the procedure is described on the website https://www.knf.gov.pl/dla_konsumenta/sad_polubowny. The Arbitration Court at the Polish Financial Supervision Authority can be contacted in matters concerning disputes by phone – 22 262 40 54 or by e-mail: [email protected]

The company has adopted the Corporate Governance Principles to the fullest possible extent. The company does not apply the principles 8.4 and 13.1, due to the scale of its activity. On 14 February 2018 and on 14 January 2019, the company’s supervisory board issued a positive opinion concerning the company’s compliance with the Corporate Governance Principles.

The company publishes the Organisation Structure and the Information Policy.

Person responsible for Customer Service: Mateusz Hofman.

Data Protection Officer (GDPR): [email protected], tel. +48 32 4310066